Last Updated: April 29, 2025

1. INTRODUCTION

Welcome to Seamoss Kenya Botanix. These Terms of Service ("Terms") govern your access to and use of our website, services, and products. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy.

Please read these Terms carefully before using our services. If you do not agree to these Terms, you may not access or use our website or services.

2. DEFINITIONS

  • "Company," "we," "us," or "our" refers to Seamoss Kenya Botanix.

  • "Website" refers to [website URL], including all content, services, and products available through the site.

  • "Service" refers to the Company's services accessed via the Website.

  • "Products" refers to herbal products and supplements for beauty and wellness offered for sale on our Website.

  • "You" refers to the individual accessing or using the Service, or the company or organization on whose behalf such individual is accessing or using the Service.

  • "Content" refers to content featured or displayed through the Website, including text, data, articles, images, photographs, graphics, software, applications, designs, features, and other materials.

3. ACCOUNT REGISTRATION

To access certain features of our Website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

4. PRODUCTS AND SERVICES

4.1 Product Information

We strive to provide accurate product descriptions, prices, and availability information. However, we do not warrant that product descriptions, prices, or other content on our Website are accurate, complete, reliable, current, or error-free.

4.2 Product Use

Our herbal products and supplements are intended for personal use only, not for resale. You acknowledge that the products should be used in accordance with provided instructions and that results may vary.

4.3 Health Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease. The information provided on our Website is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional.

5. ORDERS AND PAYMENTS

5.1 Order Acceptance

Your order is an offer to buy our products. We reserve the right to accept or decline your order for any reason, including unavailability of products, errors in pricing or product information, or suspected fraudulent activity.

5.2 Pricing and Payment

All prices are listed in Kenyan Shillings (KES) unless otherwise specified. Prices are subject to change without notice. You agree to pay all charges at the prices then in effect for your purchases.

5.3 Payment Methods

We accept various payment methods as indicated on our Website. By providing payment information, you represent and warrant that you have the legal right to use the payment method you provide.

5.4 Taxes

You are responsible for paying all taxes associated with your purchases, except for taxes based on our income.

6. SHIPPING AND DELIVERY

6.1 Shipping Methods

We offer various shipping methods as described on our Website. Delivery times are estimates and not guaranteed.

6.2 Shipping Costs

Shipping costs will be calculated and displayed during the checkout process.

6.3 Risk of Loss

Risk of loss and title for items purchased pass to you upon our delivery to the carrier or, if applicable, upon delivery to you.

7. RETURNS AND REFUNDS

7.1 Return Policy

You may return unopened and unused products within 14 days of receipt for a full refund of the purchase price, excluding shipping costs. Certain products, due to their nature, may not be eligible for return.

7.2 Return Process

To initiate a return, please contact our customer service using the information provided in Section 16. You must obtain a Return Authorization Number before shipping any return.

7.3 Refunds

Refunds will be processed within 14 business days of receiving the returned product. Refunds will be issued using the original payment method.

8. INTELLECTUAL PROPERTY RIGHTS

8.1 Website Content

All content, features, and functionality of our Website, including text, graphics, logos, icons, images, audio clips, digital downloads, and software, are owned by the Company, its licensors, or other providers and are protected by copyright, trademark, and other intellectual property laws.

8.2 Trademarks

Seamoss Kenya Botanix, our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates. You may not use such marks without our prior written permission.

8.3 Use License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Website for personal, non-commercial purposes in accordance with these Terms.

9. USER CONDUCT

You agree not to:

  • Use our Website in any way that violates any applicable law or regulation

  • Use our Website to send, knowingly receive, upload, download, or use any material that is unlawful or prohibited by these Terms

  • Impersonate or attempt to impersonate the Company, a Company employee, or another user

  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website

  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of our Website

  • Use any robot, spider, or other automatic device to access our Website

  • Introduce any viruses, trojan horses, worms, or other malicious code

10. USER-GENERATED CONTENT

10.1 User Reviews and Feedback

We may allow users to post reviews, comments, and other content. Any content you post will be considered non-confidential and non-proprietary.

10.2 Content Standards

You represent and warrant that your content will comply with these Terms and all applicable laws. Content must not:

  • Contain defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, or inflammatory material

  • Promote sexually explicit material, violence, or discrimination

  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property rights

  • Violate the privacy rights of others

  • Contain false, misleading, or deceptive statements

10.3 Monitoring and Enforcement

We have the right to:

  • Remove or refuse to post any content for any reason

  • Take any action with respect to user-generated content that we deem necessary or appropriate

  • Disclose your identity or other information about you to any third party who claims that content posted by you violates their rights

11. THIRD-PARTY LINKS

Our Website may contain links to third-party websites or services that are not owned or controlled by the Company. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

12. DISCLAIMER OF WARRANTIES

YOUR USE OF THE WEBSITE AND PRODUCTS IS AT YOUR SOLE RISK. THE WEBSITE AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13. LIMITATION OF LIABILITY

IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO OR USE OF THE WEBSITE OR PRODUCTS.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website.

15. TERMINATION

We may terminate or suspend your access to all or part of our Website, without notice, for any conduct that we, in our sole discretion, believe is in violation of these Terms or is harmful to other users, us, or third parties, or for any other reason.

16. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of Kenya. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

17. CHANGES TO TERMS

We may revise these Terms from time to time. The most current version will always be posted on our Website with the effective date. By continuing to access or use our Website after revisions become effective, you agree to be bound by the revised Terms.

18. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding your use of our Website and supersede all prior and contemporaneous agreements and understandings.

19. SEVERABILITY

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

20. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

Seamoss Kenya Botanix
Sonalux House
Moi Avenue
7th Floor, Room 11

Email: [email protected]
Phone: +254 721 230 144

BY USING OUR PRODUCTS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE

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