PRIVACY POLICY
Effective Date: 15/03/2026
Sea Moss Kenya ("we", "our", or "us") operates the website https://seamosskenya.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.
By using this website, you agree to the collection and use of information in accordance with this policy.
INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide when you:
• Place an order
• Contact us through forms or email
• Subscribe to newsletters or updates
• Interact with the website
The personal information we may collect includes:
• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through third-party payment providers)
• Any other information you voluntarily provide
We may also collect certain non-personal information automatically when you visit the website, including:
• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visits
• Referring websites
This information helps us improve website functionality and user experience.
HOW WE USE YOUR INFORMATION
We use the information we collect for purposes including:
• Processing and fulfilling orders
• Communicating with customers regarding orders or inquiries
• Improving our website and services
• Sending updates, promotions, or newsletters (if you opt in)
• Preventing fraud and maintaining website security
We do not sell, rent, or trade your personal information to third parties.
PAYMENT INFORMATION
Payments made on the website may be processed through secure third-party payment providers such as mobile payment platforms, payment gateways, or card processors. Sea Moss Kenya does not store full payment card information on its servers.
COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand website usage and allow certain website features to function properly.
You may choose to disable cookies through your browser settings, although some features of the website may not function properly as a result.
SHARING OF INFORMATION
We may share your information with trusted third parties only when necessary to operate the business, such as:
• Payment processors
• Delivery and courier services
• Website hosting providers
• Analytics services
These parties are required to keep your information confidential and use it only for the purpose of providing services to us.
DATA SECURITY
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure.
YOUR RIGHTS
You may contact us at any time to:
• Request access to personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications
To make such requests, please contact us using the contact information provided below.
THIRD-PARTY LINKS
Our website may contain links to external websites that are not operated by Sea Moss Kenya. We are not responsible for the privacy practices of third-party websites.
CHANGES TO THIS POLICY
Sea Moss Kenya reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.
CONTACT
If you have any questions regarding this Privacy Policy, please contact Sea Moss Kenya through the contact page at: